Messaging

Access customer ratings, feedback, and business performance reports in one centralized location. For Branch & Admin

Features:

• Ratings & Reviews: View all customer ratings and feedback

• Business Reports: Access comprehensive analytics and reports

• Performance Metrics: Track your branch performance

• Customer Insights: Understand customer satisfaction trends

• Filter & Sort: Organize data by date, rating, or product

Video Tutorial:

https://drive.google.com/file/d/14zL7ONHS5eaZHzTim9UGRfmoxT6HyUoC/view?usp=drive_linkdrive.google.com

https://drive.google.com/file/d/1hRE8FwVjYJnPJnfqbDLJz_gH3h_3KKom/view?usp=drive_linkdrive.google.com

Learn more about: Ratings & Reports Hub Tutorial

How to Access Ratings

1. Click on Messaging in the sidebar

2. Select the Ratings tab

3. View customer reviews and star ratings

4. Filter by rating level (1-5 stars) or date

5. Click on individual ratings for detailed feedback

How to Generate Reports

1. Click on Messaging in the sidebar

2. Select the Reports tab

3. Choose your report type (sales, orders, products, etc.)

4. Set your desired date range

5. Apply any additional filters

6. Click Generate to view the report

7. Export as PDF or Excel if needed